What is a potential drawback of having poorly defined SOPs?

Having poorly defined Standard Operating Procedures (SOPs) can lead to friction between team members. This occurs because unclear or ambiguous procedures may result in different interpretations of tasks, leading to misunderstandings and conflicts among team members. When each individual has a different understanding of how tasks should be completed, it can create competition or resentment, especially if individuals feel that others are not adhering to their interpretation of the procedures. Such friction undermines teamwork and can impact overall productivity, making it harder to achieve collective goals.

In contrast, clear and well-defined SOPs promote shared understanding and help ensure that everyone is on the same page, ultimately reducing tension and fostering a more collaborative work environment.